Heather graduated from the University of Louisville in 1993 and has more than 20 years of experience in the employee benefit industry. As Director of Employee Benefit Services, Heather is Bim Group’s champion for continuous improvement and adherence to our standards-based management system. Her leadership in developing account management teams is an invaluable asset to the Bim Group. She is also responsible for deploying account management teams to execute each client’s employee strategy. Heather is a valued member of Bim Groups executive leadership team.